Question 1

When will I receive my order?

Accepted Answer

Once payment is received, we will email you to arrange for pick up or delivery within 24 hours.

Items labelled pre-sale are made to order. Once payment is received, your order will be ready for pick-up or delivery (Edmonton only) within 2 weeks.

Question 2

Refund and Exchanges

Accepted Answer

All items are made to order. As such, returns and exchanges are not possible unless there is a design mistake on our part or if the item has arrived damaged. Please message us if there are any issues and we'd be happy to find a quick resolution.

Question 3

Care Instructions

Accepted Answer

Machine wash cold & hang dry to maintain quality. If using dryer, please use the low/tumble dry setting. Do not iron direction on design.

Question 4

Can I customize my order?

Accepted Answer

Yes! We offer some customizations, including the colour of shirts. Custom orders may take longer than regular orders. Please email us at HechoEnYEG@gmail.com to place a custom order.

Question 5

Sizing

Accepted Answer

Please refer to our unisex sizing chart for both Tees and Pullovers. Please note that the crewneck is a relaxed fit. 
Body & Chest length is in inches (chest is measured from armpit to armpit)

Frequently asked questions

When will I receive my order?

Refund and Exchanges

Care Instructions

Can I customize my order?

Sizing